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Cancellation Policy & Requirements

  • We welcome walk ins but HIGHLY recommend reservations to guarantee your ski(s) especially during peak season months (Jun-Aug).

  • We do run in light rain, or chance of rain/storms.  We will NOT cancel reservations in the event of cold or grey weather, showers, drizzle or excessive heat. 

  •  We will cancel your reservation in the event of severe weather including; thunderstorms, heavy downpour, or very high winds. In case of severe weather your reservation will be fully refundable and we will call you 2 hours before your check in time to cancel, reschedule, or move your reservation slot. 

  • If you need to change or cancel your reservation, you must do so within 24 hours prior to your reservation. Cancellations within the 24-hour window will not receive a refund.

  • No shows will forfeit ALL rental fees and/or deposits. 

  • Anyone under 18 must be accompanied by a parent or guardian. Operators must be at least 16 with a valid ID and accompanied by an adult passenger.

  • You must arrive 30 minutes before your rental time or else preparations will cut into your riding time

  • We welcome walk-ins but reservations are HIGHLY recommended in order to guarantee your ski(s). 

  • No prior experience is necessary! A brief safety course will be given in order to get familiar with the water rules and the jet ski.

  • All renters and passengers must sign a rental agreement, release of liability, and waiver forms.

  • All renters must have a valid drivers license/identification card while renting. 

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